Encore Retreats’ Privacy Policy

Effective Date: July 3, 2021

Encore Retreats ("we," "us," "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of information we collect from our website visitors, clients, and other individuals ("you"), how we use and protect this information, and your rights regarding your personal data.

1. Information We Collect

a. Personal Information

We collect personal information that you voluntarily provide to us, including but not limited to:

- Name

- Email address

- Phone number

- Mailing address

- Payment information

- Dietary and accessibility preferences

- Any other information you choose to provide

b. Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

- IP address

- Browser type

- Operating system

- Pages visited and time spent on our site

- Referral source

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

- To provide and manage our services

- To process your bookings and payments

- To communicate with you about your reservations, inquiries, and our services

- To personalize your experience and meet your preferences

- To improve our website and services

- To send marketing and promotional communications (you may opt-out at any time)

- To comply with legal obligations and protect our legal rights

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

- Service providers who assist us in operating our business and providing our services (e.g., payment processors, accommodation providers)

- Legal authorities if required by law or to protect our rights

- Third parties in connection with a merger, acquisition, or sale of assets, provided that they adhere to this Privacy Policy

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

5. Your Rights

You have certain rights regarding your personal data, subject to local law. These include:

- Accessing the personal information we hold about you

- Requesting the correction of inaccurate or incomplete data

- Requesting the deletion of your personal data

- Objecting to or requesting the restriction of processing your data

- Withdrawing consent (if the processing is based on consent)

- Porting your data to another service provider

To exercise these rights, please contact us at hello@encore-retreats.com

6. International Data Transfers

Encore Retreats is based in United States of America and your personal information may be transferred to and processed in other countries that may not have the same data protection laws. We ensure that appropriate safeguards are in place to protect your data when it is transferred internationally.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Encore Retreats

Email: hello@encore-retreats.com

Phone: 804-516-2477

Thank you for trusting Encore Retreats with your personal information. We are committed to ensuring your privacy and safeguarding your data.